Privacy Policy

Last Updated: November 2025

At NTRL, your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

By visiting www.bentrl.com or purchasing our products, you agree to this Policy.

1. Information We Collect
a. Personal Information
When you make a purchase or create an account, we may collect:

Name and contact details (email, phone number, shipping/billing address)
Payment information (processed securely via third-party payment providers)
Order details and communication history

b. Automatically Collected Information
When you browse our site, we may automatically collect:

IP address, browser type, device identifiers, and operating system
Usage data such as pages viewed, time on site, and referral sources
Cookies and similar technologies to personalize and improve your experience

2. How We Use Your Information
We use your information to:

Process and fulfill orders and provide customer support
Communicate with you about your order, updates, and promotions (if you opt in)
Improve our website, products, and services
Ensure security, prevent fraud, and maintain compliance with applicable laws

We only use your personal data for purposes that are legitimate, clearly explained, and aligned with this Policy.

3. Sharing Your Information
We never sell or rent your personal data. We may share your information only with trusted service providers who help us operate our business—such as payment processors, fulfillment centers, analytics partners, and email service platforms.

All third parties are contractually required to protect your information and use it only for the services they provide to NTRL.

4. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your personal information from unauthorized access, loss, misuse, or disclosure.
We continuously monitor and update our security practices to safeguard your data, though no security system is impenetrable and we cannot guarantee the security of our systems 100%.

5. Cookies and Tracking Technologies
Cookies help us improve functionality and personalize your experience. They may track website usage, remember preferences, and measure campaign effectiveness.
You can choose to disable cookies through your browser settings; however, some site features may not function properly without them.

6. Your Rights

You may:

Request access to or a copy of your personal information
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

To exercise these rights, contact us at contact@ntrlcoffee.com

If you unsubscribe from marketing emails, you’ll still receive essential transactional messages related to your orders.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates constitutes your acceptance of the revised Policy.

9. Contact Us

For any questions or privacy-related requests, please reach us at:
contact@ntrlcoffee.com